Nice People Get Annoyed Too

Furthermore (so said I to them), if he felt thatway, he should have called a manager over to my table to deal with me accordingly. By that, I mean those that try to get over. You know, the type of folks who go to an all-you-can-eat buffet, stay for two hours, and then ask for their money back because they’re dissatisfied. That’s not me, never will be.

But, in my situation, the bottom line however in all of this was that he should have never, EVER talked to me (the customer) that way or in ANY way that carries a tone or implication of shyster activities from a customer. There are measures in place for that type of thing. Since I don’t fit thatbill, he should have kept his thoughts to himself, right?I got aggravated with myself because:

1. I did not get belligerent with the waiter. I sooo wanted to, but what was that going to accomplish? Besides, who really listens to and takes belligerent folks seriously? You just end up being labeled: BELLIGERENT

2. I did not ask for “free food” and maybe I should have, based on the treatment that I got. Now, I’m all about something free, but the word does carry some connotations with it, often negative in certain contexts. In this situation, had I asked for free immediately, I then would have sealed his forethought of my intentions. Not cool and not my goal.

3. I did not ask to speak with the manager. Again, in my “niceness,” I left it up to the cashiers to summons a manager. I also thought (didn’t confirm) that a manager wasn’t on duty since they weren’t proactive in finding me one. Besides, I just wanted to get out of there before I blew a fuse. You know, Bon Qui Qui style.

I did none of these things, although I wish I had. And here is where I have/had the problem with being nice. Tell me, do you think things would have gone differently had I done steps 1, 2 or 3? What would you suggest that I should have done?  Well, in tomorrow’s post I’ll tell you what happened with me and this situation later after leaving the restaurant and how the niceness factor made a difference. You’ll be surprised. Or not. But I know you’ll want to read what I have to say on building character from this. Come back in 24….hours that is.